Apple's New Message

Many seem to have this notion over the past 5 or 6 months that Apple had dried up. Done. Nothing left to give. Leena Rao at Tech Crunch says "Apple Needs to Innovate and Evolve." Analyst John Donovan at Bluefin Research Partners said there was a need for inovation from Apple to continue.

Today Apple responded, and Phil Schiller said it best during his presentation of the Mac Pro: 

Can't innovate anymore, my ass.

The keynote opened with a Pixar-esque video with phrases such as "We start to confuse... abundance with choice," and goes on to layout some design philosophies of Apple: defining what people should feel, it takes many "no"s to get to the right "yes", the willingness to start over, and only creating products that change lives. 

Many end-users, tech press, and financial analysts seem to think that Apple has to do something drastic such as launch a new product category every few months. They've been spoiled by the recent launch of iPhone and iPad in fairly quick succession. Many seem to forget that Apple has been innovating since 1984. Just as Apple's opening video said - it takes time, and Apple isn't just going to put their name on anything.

Naysayers frequently point to Samsung and the abundance of devices they put out every few months. How often people forget that Samsung hasn't innovated at all in the mobile market. Sure they've made devices with larger screens, but is "Value Sizing" a screen innovation? Samsung don't use their own operating system. They didn't create a game-changing tablet to define a new market. Samsung doesn't innovate - Samsung reacts.  

Apple's message, loud and clear: be patient, and we'll continue to make great things. 

 

WWDC 2013 - iOS 7, OS X Mavericks, & Much More!

Here are some of my thoughts and features that excite me the most features from the WWDC keynote. Definitely not a comprehensive list of features. For that check out the links at the bottom of the post.

OS X Mavericks

  • Enhanced Multi-Monitor Support: It's just amazing. This is what I wish Apple would have done when they launched Full Screen apps, but none-the-less, it's coming!
  • Reply via Notification: This just makes sense - reply right from a notification.
  • Tags: This feature got a lot of flack in the TWiT IRC channel during the announcement, but I think this is the first step towards a structureless file system. Much like the power Gmail users out there, such as myself, have learned - why put things in file folders? Just tag and search!
  • iCloud Keychain: This feature is awesome and just might bring me back to Safari from Chrome. I'll even consider ditching my LastPass subscription. The only thing left that would seal the deal would be a stand-alone Keychain app for iOS that would allow me to lookup various passwords and things from my device.
  • Calendar:  Travel time... i've wanted this for ages. It's contextually aware! Tell me when I need to leave, and pad the invite for travel time. 

iOS 7

  • Synced Notification States: I've been hoping for this feature since iPad was launched. It only got a quick mention, but I'm so excited to know that when I clear notifications on one device, they'll be cleared on all devices.
  • Push Triggers: Announced as part multitasking, your app will now be able to up-to-date when you open it from a notification. How many times have you opened Facebook or another app and had to wait for the app to load any new data? Solved!
  • Control Center: Quick access to the calculator, a flashlight, bluetooth, Wi-Fi, and much more.
  • iTunes Radio: I already pay for iTunes Match, so ad-free iTunes Radio will be by brand new Pandora replacement. And I can save $40/year on my Pandora | One subscription.
  • AirDrop: Looks pretty cool - will be fun to share things over wifi. I'm glad it's not a Cellular or Client-Server connection. Good move Apple!

Questions I Ponder

  • Did ringtones get the dramatic facelift that the visual aspects iOS got? If so, will my old tried-and-true tones be there?
  • Will AirDrop on iOS work with AirDrop on OS X?
  • What does Facetime audio do? You could already start a FaceTime call and press the Home key to make it an audio-only call via your data connection. 

Other Thoughts

  • I love the humor that was incorporated, especially at the expense of Scott Forstall, even though his name was never mentioned. The crowd was obviously pleased at the change in design theory. "There were no virtual cows harmed in the making of this app," quipped Craig Federighi as the audience cheered when the new OS X Calendar app was unveiled.

Reorder the Apple Menu Bar Icons in OS X

Just a quick tip I learned today trying to change my audio inputs.

Note you can only rearrange the Apple supplied Menu Bar icons such as AirPlay, Bluetooth, Wi-Fi, Audio, and Power; third-party Menu Bar icons are not moveable.  

Hold down Cmd and click on the icon to move, drag to it's new location and drop. Simple as that!  You can see in the screenshot below that I was moving the Wi-Fi icon.

 

OS X Menu Bar

OS X Menu Bar

AT&T's New Upgrade Policy & Paying Full Price

AT&T, unsurprisingly, announced today that customers will have to wait the full 24 months of their contact before being eligible for an upgrade, a change from the previous 20 months that had to be fulfilled. This is falling in line with the rest of the industry, and comes as a shock to no one. I'm frankly surprised it took them this long. I don't have a problem with them requiring this, as consumers are of the terms of their contracts up front.

At the end of the blog post they politely remind people of the ways you can acquire a new device, if you haven't fulfilled your contract or do not want to enter into a contract; one of the options listed is pay full price. This is where I have a problem. Consumers beware - paying full price is just putting more money in AT&T's pocket.

Let's look at a couple examples:

Scenario 1: You're brand new to AT&T and want iPhone 5. It will run you around $150/month and with a two year contract the device will only run $199.

  • Upfront Out of Pocket: $199
  • Monthly Service for 24 Months: $3600

Scenario 2: You're brand new to AT&T and want iPhone 5. You're still looking at that $150/month price, but this time you don't want a contract and decide to buy a device in full, lets say for international travel. It's going to run you $649.

  • Upfront Out of Pocket: $649
  • Monthly Service for 24 Months: $3600

The difference? If you sign a contract, it's in exchange for a subsidy, or discount, on the device. In this case the subsidy is $450, which AT&T plans on recouping over the course of that contract from your monthly service charges. Here is my problem - if I want to pay full price for a device, why do I not get a discount of $450 over the course of 2 years? I would be ok with a $37.50 discount per month for 24 months - it keeps me around. 

Maybe one day AT&T will wake up and become a little more customer friendly, but as a former manager in a retail store, I highly doubt it. 

Goodbye Dear Friend!

I was sad to see the news today… Google will be shutting down Google Reader this summer.

I’m full of sadness to see the product that I use multiple times a day taken offline. Consuming new won’t be the same without it!

Now off to find a new service…

Yet Another Reason Newspapers Are Dying...

They just don’t keep up! 

I signed up for an offer via the AAdvantage eShopping site to receive 1 month of digital access to the New York Times for only $0.99 and, by subscribing, I received 1000 AAdvantage miles. Did I sign up just for the miles? Absolutely. 

I had to call this morning to cancel before it auto renewed at a very high rate. I’ve received my miles, I don’t want access. First thing I got asked for? My email address. I gave him my address, which of course ends in landonjharris.com, and his reply? “You must be self employed!”

The New York Times, or at least Bob (yes, that’s his real name), seem to believe that to have a custom domain, you must be self employed. I know people that aren’t tech savvy at all with their own domain. Just another example of now the newspaper industry isn’t keeping up with technology.

Citi's Fraud Verification via SMS

Who ever came up with the idea of Citi Card’s fraud verification service via SMS should be given a big high five! No phone call necessary to verify transactions, just a quick reply.

I just had this SMS interaction with Citi when I updated Google Wallet with my new Citi AAdvantage American Express card:

Citi Card Verification via SMS

Citi Card Verification via SMS

Disable Google Chrome's Custom Print Dialog in OS X

If you’re like me, you probably don’t really like Chrome’s built in print dialog box and would prefer to just use the OS X default print dialog. No problem! Just fire up Terminal and enter the command below, restart Chrome, and you’re good to go!

$ defaults write com.google.Chrome DisablePrintPreview -boolean true

Note: This only works for Mac OS X, not Windows.

 

An Open Letter to Domain.com

Why I’m Leaving You!

Domain.com-
I’m moving to a more expensive registration company, Hover. Just thought you might want to know. Why? Well, first off free privacy. Yes you offer it, and yes they (Hover) are more expensive for a registration but they still have you beat when you combing your price of privacy and registration. Secondly, I hate having to click for what seems like 15 times to get through all of the secondary offers and things you try to sell me. You guys are almost as bad as GoDaddy! And lastly, and most important, you changed the NS entries for all of my domains and caused disruptions. Not cool! Ever! Shame on you!
We’re no longer friends!
Landon

This text and a link to this post was emailed to Domain.com Support and Clint Page, President & CEO of Dotster, parent company to Domain.com.

What excited me the most about WWDC? Phone Number and Apple ID Integration!

There was a big announcement that got little attention during Scott Forstall’s demo of iOS 6… the merging of your phone number and Apple ID for iMessage and FaceTime!

Currently if someone sends you a message via iMessage or calls you via FaceTime and uses your phone number, that call/message will only go to your iPhone. As somebody who uses Messages on both of my Macs, on my iPad, and iPhone, along with FaceTime on all the same devices, its hard to get all of your friends/family/business contacts to use your email address (Apple ID) as your single point of contact for email and calls. For the people out there that are not nerds, it can be very confusing!

Coming in iOS 6 it won’t matter whether the person attempts to call/message your email address or phone number, Apple is connecting the two together! Initiate a FaceTime call to someone’s phone number and their Mac(s), iPad, iPhone, and iPod Touch will all ring; send someone a message via iMessage to their phone number and it will be pushed to all the same devices.

“If someone calls you on your phone number with a FaceTime call, you can answer the call on your iPad or even your Mac. And we're doing the exact same thing with iMessage.” —Scott Forstall, SVP iOS Software at Apple, WWDC 2012

I’ve found many blog posts of people wanting this feature, and now it’s coming!! iOS 6 will be avaliable this fall. To check out the other features of iOS 6 check out Apple’s website.

 

The Awesomeness that is AirPrint on iOS

I bought the HP LaserJet M1217nfw a few months ago because it had the AirPrint functionality, along with laser printing and networked scanning, but until a couple weeks ago I had never tried printing anything significant on the printer from either my iPhone or iPad.

AirPrint is Apple’s wonderful wireless print-from-your-device feature! While studying for my most recent Salesforce certification exam, I wanted to print a 72 page PDF study guide. I was curious how the printer and iPhone would handle a document of this size, and of course with Apple-style ease it handled it without problem! (Sans minus running out of paper.)

I opened the PDF from Safari in Adobe Reader, one of many PDF apps for iOS that will print to an AirPrint compatible printer, and tapped on the menu inside the app to get the following prompt:

 

iOS 5 AirPrint

iOS 5 AirPrint

Simply tap on print and you get the following print dialogue which allows you to select the printer, page range, and number of copies.

iOS 5 AirPrint Dialogue

iOS 5 AirPrint Dialogue

The truly amazing part is that even when the printer ran out of paper, the iPhone had no problems - up popped an alert box, even if not in the app you printed from, and lets you know to correct the problem. 

iOS 5 AirPrint Out of Paper Notification

iOS 5 AirPrint Out of Paper Notification

An AirPrint Printer is definitely worth the few extra dollars!

A First Glance at the Next Generation MacBook Pro

Jason Snell over at MacWorld wrote a quick, yet detailed, glance at the next generation MacBook Pro (w/ Retina Display). Give it a read!

One interesting note is that he compares the size of the UI on a MacBook Pro with Retina Display to a 15” MacBook Pro at 1440 x 900, not the higher res 1680x1050 that some of us might be used to using. This means that you might not have as much screen real estate as you were used to using…

Should one 'Generic Systems' user own all accounts?

The article below is a great post over on the Force.com blogs about record ownership. I know many people have talked about and do have one 'user' account that owns most or all records such as accounts in some orgs, maybe a 'ABC Co. Sales Systems' user. This usually stems from needing a user account for integrations, and this is the user account that is chosen to generate the accounts through some API service. The problem is that the accounts oftentimes are never reassigned to a real user. The blog post discusses some of the transaction costs associated with this model, especially in larger organizations and how to deal with it. Give it a read!

 

Salesforce.com Certified Advanced Administrato

Took the Advanced Admin Certification test today (and passed!) but I must say it was a trying experience! During the exam the Internet connection at the testing center went down a couple times, the last time causing the instructor to have to log back into my test with only two questions left. I couldn't help but to think that I was going to have to redo the test the entire time he was setting everything back up. Also, I fortunately didn't use the entire allotted 90 minutes, as each time the connection was down, the timer was still counting against me.

Overall the test was as expected, many nitty-gritty questions on which editions certain features could be used in, a handful of questions on Ideas, and then of course security. I was surprised at the overlap between the Developer test and the Advanced Admin test, I would say maybe 25% or so was in both tests. Regardless, with a little study time, the test is totally doable!

Good luck on your exam!

UDATED 6/20/2012: The flash cards for studying that I referenced in the original post are no longer available, however a quick Google search revealed many other sites available that provide similar information to help prepare for the Adv. Admin test.

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